Kiosk is a fully software-powered queue management system that gives every visitor a fair, frictionless experience β with digital tokens, live displays, and AI-driven wait estimates.
From token generation to analytics, Kiosk covers the entire visitor journey β all in one intelligent platform.
Visitors get tokens via the kiosk touchscreen, QR code scan, SMS link, or WhatsApp β no physical tickets, no crowding.
Wall-mounted or TV displays show current serving numbers, estimated wait times, and counter assignments β updated in real time.
Machine learning analyses historical patterns to predict wait times with high accuracy β giving visitors reliable estimates at token generation.
Manage multiple service counters, departments, and even multiple locations from a single cloud dashboard with unified reporting.
Visitors receive automated notifications when their turn is near β so they can wait anywhere, not just in the queue.
Collect satisfaction ratings after every service interaction via the kiosk or SMS survey β understand staff performance and service quality.
Peak hour heatmaps, average service time, counter utilisation, abandonment rate, and staff KPIs β all exportable to Excel or PDF.
REST APIs connect Kiosk with your HIS, CRM, ERP, or appointment system β creating a fully unified patient or customer journey.
Open counters, reroute queues, push announcements, and update branding from anywhere β your phone, laptop, or tablet.
A simple, three-step experience that delights every visitor.
Walk up to the kiosk, scan a QR code, or use WhatsApp to get a digital token with your estimated wait time.
Shop, work, or relax. You get an SMS alert when your turn is just a few ahead β so your time is never wasted.
Your token number appears on the display board with counter assignment. Walk in, get served, leave a quick rating.
Enterprise-grade hardware paired with intelligent cloud software.
"Patient wait times dropped by 40% in our OPD within the first month of using Kiosk. Staff now focus on care, not crowd management. The cloud dashboard is something we check every morning."
Book a free live demo and see Kiosk in action β configured for your specific industry and space.